Shipping & Returns
Shipping Policy
We try to get your order to you as quickly and efficiently as possible, while keeping our shipping fees at a minimum.
Our shipping fees are set according to your order total. There are two easy ways to check the shipping fee and get a shipping time estimate. We are working very hard to find ways to alleviate the stress of shipping.
For questions regarding shipping, order fulfillment time or tracking assistance, contact Custom Prayer Shawls via Email: customprayershawls@gmail.com
Return & Exchange Policy
No Return Policy
Thank you for shopping with Custom Prayer Shawls. Due to the personalized nature of our products, we have established a strict no return policy. Please read the following terms carefully before making a purchase.
1. No Returns
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All sales are final. Custom Prayer Shawls does not accept returns or exchanges for any products once the purchase has been completed.
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This policy applies to all custom-made items, including but not limited to prayer shawls, logos, t-shirt designs, and other personalized products.
2. Non-Refundable Payments
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Payments made for custom orders are non-refundable under any circumstances. This includes down payments, installment payments, and any additional charges.
3. Order Accuracy
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Customers are encouraged to review their orders carefully before submitting them. Custom Prayer Shawls is not responsible for errors made by the customer during the ordering process.
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Any discrepancies must be reported within 24 hours of placing the order. After this period, no changes can be made.
4. Quality Assurance
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Custom Prayer Shawls ensures that all products are made to the highest standards of quality. If you receive a product that is defective or damaged, please contact our customer service team within 7 days of receipt to address the issue
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Defective or damaged items will be reviewed on a case-by-case basis. If a replacement is warranted, it will be provided at no additional cost to the customer.
5. Contact Information
For any questions or concerns regarding this policy, please contact our customer service team at [contact information].
By placing an order with Custom Prayer Shawls, you acknowledge that you have read, understood, and agreed to the terms outlined in this No Return Policy.