Shipping & Returns
Shipping Policy
We try to get your order to you as quickly and efficiently as possible, while keeping our shipping fees at a minimum.
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Our shipping fees are set according to your order total. There are two easy ways to check the shipping fee and get a shipping time estimate. We are working very hard to find ways to alleviate the stress of shipping.
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For questions regarding shipping, order fulfillment time or tracking assistance, contact Custom Prayer Shawls via Email: customprayershawls@gmail.com
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Return & Exchange Policy
No Return Policy
Thank you for shopping with Custom Prayer Shawls. Due to the personalized nature of our products, we have established a strict no return policy. Please read the following terms carefully before making a purchase.
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1. No Returns
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All sales are final. Custom Prayer Shawls does not accept returns or exchanges for any products once the purchase has been completed.
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This policy applies to all custom-made items, including but not limited to prayer shawls, logos, t-shirt designs, and other personalized products.
2. Non-Refundable Payments
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Payments made for custom orders are non-refundable under any circumstances. This includes down payments, installment payments, and any additional charges.
3. Order Accuracy
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Customers are encouraged to review their orders carefully before submitting them. Custom Prayer Shawls is not responsible for errors made by the customer during the ordering process.
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Any discrepancies must be reported within 24 hours of placing the order. After this period, no changes can be made.
4. Quality Assurance
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Custom Prayer Shawls ensures that all products are made to the highest standards of quality. If you receive a product that is defective or damaged, please contact our customer service team within 7 days of receipt to address the issue
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Defective or damaged items will be reviewed on a case-by-case basis. If a replacement is warranted, it will be provided at no additional cost to the customer.
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5. Contact Information
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For any questions or concerns regarding this policy, please contact our customer service team at [contact information].
By placing an order with Custom Prayer Shawls, you acknowledge that you have read, understood, and agreed to the terms outlined in this No Return Policy.
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